Shipping Policy

Thank you for shopping with us! We’re committed to delivering your favorite products directly to your doorstep with care and reliability. Please read our shipping policy carefully:

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Order Processing Time:

• All orders are processed within 1-3 business days.

• We do not ship or deliver on weekends or holidays.

Shipping Costs:

• Free shipping is available for all orders above €50.

• For orders under €50, a flat shipping fee of €3.99 applies.

• Shipping fees will be automatically calculated and displayed at checkout.

Shipping & Delivery Time:

• Our estimated delivery time is 10–15 business days from the date of dispatch.

• Delivery times are provided as estimates and may vary based on your location and customs processing.

Tracking Information:

• Once your order ships, you will receive an email with your tracking number.

• Please allow up to 5 business days for tracking information to update.

Customs and Import Taxes:

• Customers are responsible for any customs duties or import taxes that may apply to their order.

• We are not responsible for delays caused by customs processing.

Delays and Issues:

• Although we strive to deliver on time, unforeseen delays (such as weather events or customs inspections) can occasionally occur.

• If your order hasn't arrived after 30 business days, please contact us and we will promptly assist you.

Incorrect Addresses:

• Please verify your shipping information carefully before placing an order.

• We are not responsible for orders delivered to incorrect addresses provided at checkout.